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Reference · NCLE

Lens care and troubleshooting

What each contact lens care system does and how patients should use it, then practice cases: the patient tells you what is wrong, you decide what to change.

Care systems

Cleaning
Loosens and removes deposits, debris and some germs from the lens surface, mostly by rubbing. It does not make the lens safe on its own.
Disinfecting
Kills the germs that can cause serious eye infections. This is the step a care system cannot skip.
Sterilizing
Kills every organism, spores included. Lens care systems disinfect; they do not sterilize.
  • Multipurpose solution

    Soft lenses

    • Cleans
    • Disinfects
    • Stores

    One bottle that cleans, rinses, disinfects and stores soft lenses. It is the care system most soft lens wearers use.

    How to use it

    • Rub each lens with fresh solution, then rinse it, every time it comes out.
    • Store the lenses in fresh solution in a clean case.
    • Each day, rub and rinse the empty case with solution, empty it, wipe it dry with a clean tissue and leave it upside down with the caps off.

    Never

    • Top off: never add fresh solution to what is left in the case.
    • Rinse the lenses or the case with water.
  • Hydrogen peroxide system

    Soft lenses (some rigid lenses too)

    • Cleans
    • Disinfects
    • Stores

    Disinfects with hydrogen peroxide, which the special case slowly turns into harmless saline. Often chosen for patients who react to an ingredient in multipurpose solution.

    How to use it

    • Use only the special case that comes with the solution; it does the neutralizing.
    • Put the lenses in the case with fresh solution and wait the full time on the label, at least 4 to 6 hours, before wearing them.
    • Most systems also need a daily cleaner to remove deposits.

    Never

    • Use any other case: the peroxide will not neutralize, and the lenses will burn and sting when inserted.
    • Rinse lenses with the peroxide solution and put them straight in the eye.
    • Mix fresh solution with old solution.
  • Saline

    Soft and rigid lenses

    • Does not cleans
    • Does not disinfects
    • Does not stores

    Sterile salt water for rinsing only. Some peroxide systems suggest a saline rinse before insertion.

    How to use it

    • Rinse lenses after they have been cleaned and disinfected by another system.

    Never

    • Use saline in place of a disinfecting solution.
  • Daily cleaner

    Soft and rigid lenses (use the product made for the lens type)

    • Cleans
    • Does not disinfects
    • Does not stores

    A cleaner that loosens deposits and debris. It cleans; it does not disinfect.

    How to use it

    • Put a few drops in the palm and rub both sides of the lens for as long as the label says.
    • Rinse it off and disinfect with another product, such as multipurpose solution.

    Never

    • Store lenses in daily cleaner or treat it as a disinfectant.
  • Enzymatic protein remover

    Soft and rigid lenses, when the eye care provider recommends it

    • Cleans
    • Does not disinfects
    • Does not stores

    A liquid or tablet that breaks down the protein tears leave on lenses over time. Used daily or weekly depending on the product and how quickly deposits build.

    How to use it

    • Use it on the schedule the eye care provider sets, then rinse and disinfect.

    Never

    • Start it without asking the eye care provider first.
  • Rigid gas permeable care

    Rigid (GP) lenses

    • Cleans
    • Disinfects
    • Stores

    Rigid lenses usually need their own products for cleaning, disinfecting and conditioning (wetting). The eye care provider picks the system.

    How to use it

    • Clean, then disinfect and store in the conditioning solution the provider recommends.
    • A wetting or conditioning solution helps tears spread over the lens when it goes in.

    Never

    • Use rigid lens products on soft lenses.

Troubleshooting cases

Show cases about

16 cases

  1. Soft lens fit

    Comfortable at first, red and achy by afternoon

    “They feel fine when I put them in, but by mid-afternoon my eyes are red and they ache.”

    What you find

    • Almost no lens movement on blink; the push-up test is sluggish.
    • A ring-shaped imprint on the conjunctiva at the lens edge after removal.
    • Vision is briefly clearer right after each blink.
    What do you change?
  2. Soft lens fit

    Lens slides and vision blurs after each blink

    “My right lens keeps sliding around, and everything blurs for a moment every time I blink.”

    What you find

    • About 1.5 mm of movement on blink and the lens drops after the blink.
    • The lens edge lifts (fluting) at the bottom.
    • The patient is aware of the lens edge.
    What do you change?
  3. Rigid lens fit

    Rigid lens rides high and feels edgy

    “I can feel the edge of the lens, and it moves around so much it sometimes pops out.”

    What you find

    • Current lens: BC 42.75 D, power −3.00 D.
    • Fluorescein: dark central touch with a wide bright band of pooling at the edge.
    • Lens decenters and moves excessively.
    You steepen the base curve by 0.50 D. What power do you order?
  4. Rigid lens fit

    Rigid lens barely moves and vision fluctuates

    “My vision goes in and out, and my eyes feel tired and dry by the end of the day.”

    What you find

    • Current lens: BC 44.50 D, power −1.75 D.
    • Fluorescein: bright central pooling with a trapped bubble and a dark ring of touch near the edge.
    • Very little movement on blink.
    You flatten the base curve by 0.50 D. What power do you order?
  5. Vision

    Toric lens is blurry: it has rotated

    “Things are a bit blurry and shadowy in my left eye since I started these new lenses.”

    What you find

    • Lens ordered: −2.25 −1.25 × 180.
    • The rotation mark sits 10° to your left (clockwise, as you face the patient) and stays there blink after blink.
    • The lens is centered and moves normally.
    Which axis do you reorder?
  6. Vision

    Well-fitted spherical rigid lens, still blurry

    “The lenses are comfortable, but my vision is still not as sharp as my glasses.”

    What you find

    • Spectacle Rx −3.00 −1.50 × 180.
    • Keratometry 43.00 @ 180 / 43.50 @ 090.
    • The spherical rigid lens centers and moves well; the fluorescein pattern shows alignment.
    What explains the blur, and what do you change?
  7. Vision

    Streaks around lights at night

    “At night I see streaks and glare around headlights and streetlights.”

    What you find

    • Rigid lens with a small optic zone.
    • The lens rides low, so its edge crosses the pupil.
    • Pupils are large in dim light.
    What do you change?
  8. Lens care

    Burning the moment the lens goes in

    “It burned like crazy as soon as I put my lenses in this morning.”

    What you find

    • Started a hydrogen peroxide system last night.
    • Stored the lenses overnight in the flat case left over from the old solution.
    What caused it, and what do you tell the patient?
  9. Lens care

    “I just add a little solution each night”

    “To make the bottle last, I just top up the case with a bit of fresh solution each night.”

    What you find

    • Multipurpose solution user.
    • Rinses the case with tap water in the morning.
    • Eyes healthy today.
    What do you change?
  10. Lens care

    Red, gritty eyes after a new solution

    “Since I switched to a cheaper solution, both eyes are red and gritty soon after I put the lenses in.”

    What you find

    • Both eyes affected.
    • Fine, diffuse punctate staining across the whole cornea.
    • Lens fit unchanged: good centration and movement.
    What do you change?
  11. Lens care

    Film on the lenses and hazy vision

    “My lenses look cloudy and my vision gets hazy, even though I clean them.”

    What you find

    • Monthly replacement lenses, now in their sixth week.
    • White filmy protein deposits on the lens surface.
    • Patient soaks the lenses but does not rub them.
    What do you change?
  12. Eye health

    Itchy, stringy mucus, lens rides up

    “My eyes itch, there’s stringy mucus in the morning, and my lenses slide up when I blink.”

    What you find

    • Large bumps on the conjunctiva under the upper lid.
    • Heavy deposits on the lenses.
    • Lenses often worn well past their replacement date.
    What is most likely, and what do you do?
  13. Eye health

    Dry, red patches beside a rigid lens

    “My eyes feel dry and look red on the sides, near the corners.”

    What you find

    • Rigid lens that rides low with a thick edge.
    • Staining of the cornea at 3 and 9 o’clock.
    • Incomplete blinks.
    What do you change?
  14. Eye health

    Halos, redness and glasses that seem “off”

    “My eyes are red most days, lights have halos, and my glasses are blurry for a while after I take the lenses out.”

    What you find

    • Sleeps in daily-wear, low-Dk hydrogel lenses several nights a week.
    • New blood vessels growing in from the limbus.
    • Mild corneal haze.
    What do you change?
  15. Eye health

    A painful red eye that is getting worse

    “Since yesterday my eye is more and more painful and light hurts. I think I see a white spot.”

    What you find

    • Soft lens wearer who often naps and swims in lenses.
    • Red eye, light sensitivity, reduced vision in that eye.
    What do you do?
  16. Rigid lens fit

    Long-time hard lens wearer, glasses always blurry

    “I have worn hard lenses for 25 years. When I switch to my glasses, I can’t see well for hours.”

    What you find

    • The lenses are PMMA.
    • Corneal edema and some distortion of the keratometer mires.
    What do you change?